Fulfilling customer orders in house can become a challenge for most ecommerce business owners as the business scales.
When it’s no longer feasible for an ecommerce business to fulfill orders in house, it’s best to outsource supply chain functions and logistics operations to a third-party logistics company or 3PL provider.
Outsourcing your logistics requirements to a competent fulfillment partner gives you the leeway to focus on your core competencies and gives you the flexibility and scalability to utilize business resources based on current business needs. Besides, the right fulfillment partner enables business growth and market expansion.
If you’re looking to partner with a third-party logistics company, you may be scratching your head wondering where to begin. There are many 3PL providers out there, offering all sorts of different services.
Therefore, choosing the right fulfillment partner can be a tough decision.
At Global Logistic Solutions, we’ve put together a guide that will help you find the right fulfillment partner to make sure shipments get out quickly.
Below are some of the things you’ll need to consider choosing a fulfillment partner for your ecommerce business.
- Experience and Proven Track Record
When you’re hiring a fulfillment partner, you want to work with a 3PL provider that has the logistics capabilities to meet your business needs. You have to consider the number of years they’ve been in business and the kind of results they’ve delivered for their previous clients. Be sure to ask for references and find out if their previous customers were satisfied with their services.
Keep in mind that every industry has different fulfillment needs and requirements, so it’s important to ensure the 3PL provider has extensive experience in your specific field.
- Choose A Fulfillment Partner with Advanced Technology
In the world of ecommerce, inventory management software, transportation management systems, tracking systems, and inbound freight monitoring are essential to simplify and streamline your business operations.
When you’re hiring a fulfillment partner, you’ll need to consider how their technology connects with your ecommerce business or the existing software systems. A reliable fulfillment partner should have robust technology solutions and stay on top of technology changes.
- Communication
Communication is essential to a good relationship with your fulfillment partner. Effective communication between 3PL providers and ecommerce businesses allows for establishment of expectations, explanation of problems, and discussion of future goals.
Be sure to consider the tools available that will help you communicate and share data and real-time information.
- Scalability
Your ecommerce business is expected to grow with time, meaning you have to plan for the future. That’s why it’s vital to partner with a 3PL that is adaptable and has the flexibility to accommodate your business’s expansion. Before you hire a fulfillment partner, ensure you consider their ability to keep up with constant growth.
If you’re searching for a trusted fulfillment partner that has the capability to help you take your business to the next level, get in touch with Global Logistic Solutions.